Warranty & Return Info

1. Constantly Growing offers a 30-day return policy on any item purchased through our website or retail store, with the exception of any liquid nutrient, enhancer, or other additive that may be tampered with.

Unopened Items: If the item is unopened and not damaged, you will receive a full refund, minus any shipping and handling fees (unless otherwise noted in the product description). Special-order items, as well as items that are shipped directly from the manufacturer/distributor may be subject to a restocking fee. In most cases, refunds will be given via the same method that they were originally paid for.

Non-Defective Items That Have Been Opened and/or Used: Items be placed in their original packaging and include all packaging materials, printed materials, warranty cards, etc. and be in resalable condition. Non-defective items that have been opened and used may be subject to shipping, handling and restocking fees, depending on its condition.

Defective Items: During the 30-day return period, any defective items will handled by Constantly Growing, Inc. After the 30-day return period, refer to the manufacturer's warranty. In an effort to provide its customers with the highest degree of customer service, Constantly Growing may, at its discretion, honor the manufacturers warranty after the 30-day return period, however, you may be responsible for shipping and handling fees. If an item is returned to Constantly Growing as defective, and it is determined that there was nothing wrong with the product, than you will be responsible for any shipping and handling fees incurred. This will also be the case if anything has been done to the product to void the warranty.

Items That Arrive Damaged: If you suspect that items were damaged during shipping, inform the driver or simply tell the driver that you are refusing the package because it has been damaged. Damages that occur during shipping are the responsibility of the shipping company, but we will be happy to help expedite the matter and get you replacement items A.S.A.P. Please do not hesitate to report damaged items, as some shipping companies have strict time requirements that limit their liability.

Return Procedure: Before sending back any returns, you must first call Customer Service at 530-642-9710 to receive an R.A.# (Return Authorization Number). Please write this number in big letters on the outside of the shipping box to avoid having it sent back to you unopened. The R.A.# Issued to you will be good for up to 14 days, but the items must still be sent back to us within the 30-day return period.